The objective of this study is to identify the benefits of online counseling, to discuss the limitations of online counseling and to discuss online counseling and confidentiality. The outstanding rapid expanding field of online counseling has aroused much discussion among the counselors who are quick to compare face to face sessions with the online counseling. The emergence of online counseling has been attributed to a number of factors, including the movement of psychiatric care from inpatient to outpatient settings, the availability of personal computers, Internet technology and the resourcefulness of health care providers in the application of technology to meet health care needs. Many organizations have sprung up in response to the needs of the clients even though many parts of the world including Kenya still lag behind in this practice. This document will focus on the benefits, limitations and confidentiality of online counseling.

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