Articles

Developing an Integrative Customer Satisfaction Model: An Application of Customer Experience in Malaysian E-Banking Services

Md Abdul Bashir, Mass Hareeza Ali, Amirul Islam, Lam MunWai, Md. Shumonur Rahman

Page: 10 - 18

Business and Management February 2020 vol. 8(1)

Review

The Impact of Business Strategy on Performance of Industrial SMEs in Palestine: The Empirical Evidence

Hashem Ismail Ramadan, Saari bin Ahmad

Page: 1 - 9

Business and Management February 2020 vol. 8(1)

Original Research Article